Some notable comments on developing organizational culture

Jeffrey Liker - the author of Toyota Under Fire made many remarkable comments in his book about how to develop the organization's culture. Below are some really important and notable comments made by him.

• Process and procedures are never enough to ensure excellence.
• Acheiving consistent excellenace is extraordinarily difficult and rare.
• Excellence, where it does occur is a result of culture rather than just processes.
• Yesterday's solutions no longer apply to today's context.

Below is diagram describing Toyota's culture house.

Jeffrey Liker on Toyota Culture




John Shook on Toyota Culture