Enterprise Change Management:
- The psychology of change: understanding the guiding principles of effective change management
- Principle 1 - the disconnect between senders and receivers
- Principle 2 - Understanding resistance
- Principle 3 - Authority for change, the role of leadership during change
- Principle 4 - Value systems: change management and culture
- Principle 5 - Incremental vs radical change: scaling your efforts
- Principle 6 - The right answer is not enough
- Principle 7 - Change is a process
- Five tips for: Succeeding in change management
Five levers of change management:
- The What, Why and How of change management - The "harder" side of change
- Five change management levers
- Positioning change management
- Examining the definition of change management - the three clauses
- Five tips for: Succeeding in change management
- Communications: with and without change management
- Five tips for: Better communications
- Five tips for: Managing resistance
The sponsors of change:
- Role and importance of sponsors
- Neutralizing threat #1 - the missing sponsor
- Five Bs of Executive Buy-in
- Principle 3 - Authority for change, the role of leadership during change
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