Quality Improvement Resources

Tuesday, 7 June 2011

Change Management Tips



Enterprise Change Management:
  • The psychology of change: understanding the guiding principles of effective change management
  • Principle 1 - the disconnect between senders and receivers
  • Principle 2 - Understanding resistance
  • Principle 3 - Authority for change, the role of leadership during change
  • Principle 4 - Value systems: change management and culture
  • Principle 5 - Incremental vs radical change: scaling your efforts
  • Principle 6 - The right answer is not enough
  • Principle 7 - Change is a process
  • Five tips for: Succeeding in change management

    Five levers of change management:
    • The What, Why and How of change management - The "harder" side of change
    • Five change management levers
    • Positioning change management
    • Examining the definition of change management - the three clauses
    • Five tips for: Succeeding in change management
    • Communications: with and without change management
    • Five tips for: Better communications 
    • Five tips for: Managing resistance
       
      The sponsors of change:
      • Role and importance of sponsors
      • Neutralizing threat #1 - the missing sponsor
      • Five Bs of Executive Buy-in
      • Principle 3 - Authority for change, the role of leadership during change

        Posted by JP at 09:02
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