Root Cause Analysis in Healthcare: Optimizing the Process in Healthcare

Root Cause Analysis in Healthcare: Optimizing the Process in Healthcare

Released: January, 2010
Root Cause Analysis (RCA) has become the most widely used quality “"tool" in healthcare. This webinar will explore the history and future of RCA, as well as review its basic steps. However, the focus of the presentation will be on how to optimize this set of tools to achieve the desired results. Learn how to avoid common misuse of the process and how to "hardwire" for its success in your organization.
Presenter: Martha (Marti) E. K. Beltz, Senior Consultant, Massachusetts General Hospital Center for Performance Excellence
View the Webinar

Other webinars: http://asq.org/hctools/available.html

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